The City offers discounts to senior residents, please contact City Water Services at (562) 409-7520. If you are a resident and require financial assistance, the City maybe able to assist you.  Please contact the Gus Velasco Neighborhood Center at (562) 692-0261 or visit them at 9255 Pioneer Blvd.

View Map of Gus Velasco Neighborhood Center

If you suspect your water is contaminated, please call our Municipal Services Yard at (562) 868-0511 during normal operating hours.

For after hours service, please contact our Police Services Center at (562) 409-1850.

Please contact Police Services Center for more information in regards to your parking ticket.  You can contact them at (562) 409-1850.

I haven’t received my (water, electric, gas) bill this month.
If you have not received your water bill for this month, please contact the City's Water Services at (562) 409-7520.

If you have not received your gas bill for this month, please contact the Southern California Gas Company call center at 1-800-427-2200.

If you have not received your electricity bill for this month, please contact Southern California Edison customer service at 1-800-655-4555.

If you have questions about your electric bill, please contact Southern California Edison at (800) 655-4555.

Southern California Edison Web Site

If you have questions about your gas bill, please contact Southern California Gas Company at the following numbers:

Call 800-427-2200 (Residential Customers)

Call 800-427-2000 (Commercial & Industrial Customers)

Call 800-772-5050 for Interactive Voice Response Self Service Option (in English & Spanish)

Call 800-342-4545 for information in Spanish (Residential Customers)

Call 800-427-6029 for information in Spanish (Commercial & Industrial Customers)

Or you can visit their web site at

Southern California Gas Company

If your question related to Bill, Tax & Fee payments isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using GoSFS (available for download):

GoSFS

If you haven't used our GoSFS app before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.gov.